Managing People in the International Tourism and Hospitality Industry
| Rakennetyyppi: | Opintojakso |
|---|---|
| Koodi: | RBS9101 |
| Tyyppi: | Pakollinen valinnainen (vaihtoehtoinen) / Perusopinnot |
| OPS: | R-HB 2007 |
| Taso: | Restonomi (AMK) |
| Opiskeluvuosi: | 3 (2009-2010) |
| Laajuus: | 3 op |
| Vastuuopettaja: | Martin, Elina |
| Opetuskieli: | Englanti |
Osaamistavoitteet
The student will learn the management of a flexible environment and will appreciate the way it functions. He/she will be able to apply this knowledge to developing management in tourism and hospitality enterprises from motivation to team leadership.
Sisältö
International Environment of Hospitality Business / The Leading Organizations.
The Emergence of International Hotels.
Political Aspects of the International Travel, Tourism and Lodging Industry.
International Hotel and Tourism Staffing.
Human Resources Cultural Diversity.
Selection and Preparation of International Hotel and Tourism Executives.
International Human Resource Management.
Supervision in Multicultural Environment.
Control: Hotel and Turism Operations and Management.
Motivation Theory for Hospitality & Tourism employees for multicultural environment.
Leading People in Multicultural Environment.
The General Managers Backround and Personal Characteristics.
The day-to-day Activities of outstanding General Manager.
Opiskelumateriaali
Material supplied by the lecturer.
Opetusmuoto / Opetusmenetelmät
Lectures and assignments.
Arviointimenetelmät
Assignments and examination.