ICT Sales Management
| Structure Type: | Study unit |
|---|---|
| Code: | TTKA0905 |
| Curriculum: | TK 2020 |
| Level: | Bachelor of Business Administration |
| Year of Study: | 3 (2022-2023) |
| Semester: | Spring |
| Credits: | 3 cr |
| Responsible Teacher: | Malin, Timo |
| Language of Instruction: | Finnish |
Courses During the Academic Year 2022-2023
| Impl. | Group(s) | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|---|
| 3003 | TK2020-3A, TK2020-3B | 2023-01-02 – 2023-04-30 | Timo Malin | Finnish | 2022-12-01 – 2023-01-10 |
Still need to take the course? See the courses during the academic year 2023-2024.
Learning Outcomes
The student is able to analyze the ICT company as a productive and manageable entity and understand the importance of knowledge, technology and know-how in ICT. Student masters the principles of sales and quality management in the ICT business and is able to analyze the company using the tools and methods of sales and quality management and understand the importance of the customer, the role of management and information management in the business. The student is familiar with the quality certifications of the industry, the means and methods of securing and managing the information.
Student's Workload
Total work load of the course: 80 h
- of which scheduled studies 27 h
- of which autonomous studies 53 h
The assesment of student's own learning 1 h is included in contact lessons.
Prerequisites / Recommended Optional Courses
No Prerequisites.
Contents
The course focuses on sales ICT management and quality management It include tools and methods of customer-focus, process management, management roles and quality management, quality certification, data security and management.
Internationality
Coursematerial in English
Recommended or Required Reading and Other Learning Resources/Tools
Altschuler, Max 2016. Hacking Sales. The Ultimate Playbook and Tool Guide to Building a High-Velocity Sales Machine. John Wiley & Sons.
- Other material provided by the lecturer.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, assignments, Cheduled reading proggram and presentations, poster exam
Assessment Criteria
5 = The student knows ICT sales and sales management (concepts, practices, and procedures) very well and are able to apply their knowledge in their own field sales management versatile.
3 = The student knows ICT sales and sales management concepts, practices and procedures well and are able to apply their knowledge in their own field sales management as well.
1 = The student knows ICT sales and sales management concepts, practices and methods.
Assessment Methods
Cheduled reading proggram and presentations 40%, Project work 40%, Poster exam 10%, Lesson work 10%