Development and quality management
| Structure Type: | Study unit |
|---|---|
| Code: | SAPA0703 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | SA 2016V |
| Level: | Bachelor of Social Services |
| Year of Study: | 3 (2019) |
| Credits: | 3 cr |
| Responsible Teacher: | Bragge, Aira |
| Language of Instruction: | Finnish |
Courses During the Year 2019
| Impl. | Group(s) | Study Time | Teacher(s) | Language | Classes | Enrolment |
|---|---|---|---|---|---|---|
| 3 | S-SA-3VK, S-SA-4VK | 2019-09-02 – 2019-12-22 | Aira Bragge | Finnish | 33 h | 2019-08-19 – 2019-09-09 |
Still need to take the course? See the courses during the academic year 2019-2020.
Learning Outcomes
The student
- knows the central concepts of quality and development of actions
- gets acquainting to ERP system in social services
- knows how to analyze the functionality of the ERP system and the meaning of quality for the results of the working community and continuity of actions
Prerequisites / Recommended Optional Courses
Edeltävät, opetussuunnitelman mukaiset opintojaksot ja käytänännön harjoittelujaksot tulee olla suoritettuna.
Contents
- the central oncepts of quality
- ERP system
- quality management in social services
- risk analysis
- evidence-based practice
Assessment Criteria
Grade 1-2: the student knows
- the basics of quality and development of actions
- the central concepts of quality and development of actions
- illustrate the structure of ERP system
Grade 3-4: the student knows
- how to analyze the functionality of the ERP system of the field and meaning of quality for the results of the working community and continuity of actions
Grade 5: the student knows
- how to evaluate the functionality of the ERP system of the field to develop better ways of action
- how to act responsibly and is willing to participate in development of ERP system in the field