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Client Work in Social Services

Structure Type: Study unit
Code: SSAH0002
Type: Compulsory / Practical training
Curriculum: SA 2015
Level: Bachelor of Social Services
Year of Study: 2 (2016-2017)
Credits: 11 cr
Responsible Teacher: Niemistö, Riku
Language of Instruction: Finnish

Courses During the Academic Year 2016-2017

Impl.Group(s)Study TimeTeacher(s)LanguageEnrolment
11S-SA-2A2017-03-06 – 2017-06-02Aira Bragge, Ann-Sophie Blomqvist, Kati Långsjö, Riku Niemistö, Sinikka PalosaariFinnish2016-12-12 – 2017-01-16
12S-SA-2B2017-03-06 – 2017-06-02Ann-Sophie Blomqvist, Kati Långsjö, Riku NiemistöFinnish2016-12-12 – 2017-01-16

Learning Outcomes

In his practice place the student gets acquainted with the individual, communal and social factors that affect the capability and life control of people. The student gets acquainted with some central social problem concerning capability from the viewpoint of an individual or a family. The student is familiar with different work methods of social services to prevent, alleviate and erase the problems. The student is familiar with different forms of social support that support the capacity and involution of an individual and a community. The student gets trained in working as a member of a work community and as a member and a guide for different groups in different client situations. The student acquires information of different ways of executing welfare and social services and of the factors that influence service capacity, quality, contribution and economy.

Student's Workload

Guided practical training 293 hrs, of which 14 hrs reserved for the learning assignment.

Prerequisites / Recommended Optional Courses

Practice: Familiarization with clientship. Preceding theoretical studies.


Different assignments of guidance, support and advising relating to client work in social welfare in the services of social work, child welfare, welfare for intoxicants, service work with the aged and the disabled, labour administration, the Social Insurance Institution or organizations.

Assessment Criteria

The student formulates his own learning goals from the basis of general goals. The learning assignments have been performed acceptably. The student evaluates his own learning realistically and is able to accept feedback. The goals of the practical training period have been gained mainly. The student is motivated to work in the social services. The student understands the meaning of professional ethics in his work. Is able to perform his assignments in co-operation with his supervisor and is able to explain his operations. Independent approach in working and methodicalness increase during the practical training period. The student recognizes his own strengths and development areas. The student has readiness to work as a member of a group. Interaction between different parties is natural and functional. The student gets acquainted with the operational principles of the work community and operates according to them. The student asks for advice and chases up things spontaneously. The student uses the things he has earlier learned functionally and is able to explain his operations with the help of theory.
Taking responsibility in own studying, self-direction, motivation and initiative are lacking. The student’s operation in the practice place is against the ethical principles of the social services branch. Lacking co-operative skills. The student is not explaining his own actions. Fundamental deficiencies in the basic information. Co-operation with the different parties is insignificant, attitude towards clients uninterested. Disengagement of the work community, acting against the operational principles of the work place. Excessive amount of absences, does not hang onto working hours. Learning assignments have not been done.

Assessment Methods

Practice passed acceptably, written report. Marking of completion.