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Front Page > Archived Education > Hotel and Restaurant Business (R-RB) > 2005 > Year 1 > Basics of Marketing (RRA0501)

Basics of Marketing

Structure Type: Study unit
Code: RRA0501
Type: Compulsory / Professional Studies
Curriculum: R-RB 2005
Level: Bachelor of Hospitality Management
Year of Study: 1 (2005-2006)
Credits: 5 cr
Responsible Teacher: Martin, Elina
Language of Instruction: Swedish

Courses During the Academic Year 2005-2006

Impl.Study TimeTeacher(s)LanguageEnrolment
12005-10-24 – 2006-04-28Åsa LillhannusSwedish2005-10-03 – 2005-10-24

Learning Outcomes

The student understands the contents of marketing and quality concepts. The student gets familiar with the marketing mix and different quality standards. The student also knows the concept of a marketing plan and understands the connection between quality management and corporate result.

Contents

Marketing mix, marketing plan, quality management.

Recommended or Required Reading and Other Learning Resources/Tools

• Kotler, P. 1997. Marketing Management, analysis, planning, implementation and control. 9th International Ed. Prentice-Hall Inc.
• Grönroos, C. 2000. Service Management and Marketing – A Customer Relationship Management Approach. John Wiley & Sons, England.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, assignments and projects.

Assessment Methods

Examination and assignment.


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