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Front Page > Archived Education > Tourism (R-MR) > 2011V > Communication and Interaction Skills (RMRP0401)

Communication and Interaction Skills

Structure Type: Study unit
Code: RMRP0401
Type: Compulsory / Basic Studies
Curriculum: R-MR 2011V
Level: Bachelor of Hospitality Management
Credits: 2 cr
Responsible Teacher: Liedes, Pia
Language of Instruction: Finnish

Courses

Impl.Study TimeTeacher(s)LanguageEnrolment
12012-10-29 – 2013-03-01Pia LiedesFinnish2012-10-08 – 2012-10-29
22013-01-07 – 2013-05-24Pia LiedesFinnish2012-12-07 – 2013-01-07
32013-09-02 – 2014-02-28Pia LiedesFinnish2013-08-16 – 2013-09-13

Learning Outcomes

The student has sufficient oral and written skills to express her/himself in various situations of working life. He/she is able to produce documents and express himself/herself various situations. Public presentations will be practised and improved by observing oneself and others.

Student's Workload

Total work load 54 h.
- scheduled 26 h.
- autonomous 28 h.

Prerequisites / Recommended Optional Courses

Tiedottava viestintä.

Contents

Persuasive communication, analysis of texts, presentations, non-verbal communication.

Recommended or Required Reading and Other Learning Resources/Tools

Alajärvi ym. 2002. Työelämän viestintä. WSOY. Porvoo.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, independent studies, assignments.

Assessment Criteria

5=Is able to analyze and utilize versatile persuasive communication and interact appropriately and efficiently in working life situations. Is capable to analyze his/her own and others' communication skills
3=Is able to analyze and utilize persuasive communication and interact appropriately in working life situations.
1=Is able to name persuasive communication and interact in working life situations.

Assessment Methods

Participation and presentations 50%, completed assignments 50%. Numeric 0-5.


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