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Administrative Language

Structure Type: Study unit
Code: TLS4505
Type: Compulsory
Curriculum: LT 2017
Level: Bachelor of Business Administration
Year of Study: 3 (2019-2020)
Credits: 2 cr
Responsible Teacher: Isokangas, Sari
Language of Instruction: Finnish

Courses During the Academic Year 2019-2020

Impl.Group(s)Study TimeTeacher(s)LanguageEnrolment
2T-LT-3O2019-09-02 – 2019-12-22Sari IsokangasFinnish2019-08-19 – 2019-09-09

Learning Outcomes

The studen knows the language used in administrations in the different situations.

The student understands the meaning of language for the administration, and the clients. The student is able to express her-himself in both finnish and swedish.

Student's Workload

Total work load of the course: 52 h
-wich of sceduled studies 26 h
wich of autonomous studies 24 h

Prerequisites / Recommended Optional Courses

Previous knowledges not required

Contents

The language used in administrations in Finland.

Communication in customer service.

Regional Impact

Vasa region is a bilingual area, therefore it is very important that the student get understunding and knowledge in both Finnish and Swedish when it comes to administrative job.

Internationality

In the course content it is very important to observe the multicultural aspect. Vasa is a very international city.

Recommended or Required Reading and Other Learning Resources/Tools

The Finnish Law.
Partly the same texts than in other courses for the program.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, project learning, self studies

Assessment Criteria

.
5.The student utilise theories, concepts and methods consistently in various situations in Administrational communication.
3. The student utilize essential concepts in single situations and as-signments and understand the theories on which the assignments are based in case of Admistrational communication
1.The student recognise and understand the essential theories, principles and methods in Administrational communication.

Assessment Methods

Project report and the oral presentation. Numerical (1-5)

The project is 70% of the evaluation.


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