VAMK

Change language: Suomi

Front Page > Archived Education > Free-choice Studies (H-VV) > 2008P3 > Quality Management (TTA0305W)

Quality Management

Structure Type: Study unit
Code: TTA0305W
Type: Optional / x
Curriculum: H-VV 2008P3
Level: Continuing Education etc.
Credits: 3 cr
Language of Instruction: Finnish

Learning Outcomes

After the course the student will have an integral understanding of the quality control related to products and operations and the role played by quality in the profit making and the continuous operations of a company.

Contents

The concepts and components of quality and management of quality. The quality management of customer, product, process and information. Quality control and continuous quality development work, standards, quality competitions and importance of quality system and management for the company.

Recommended or Required Reading and Other Learning Resources/Tools

Olli Lecklin: Laatu yrityksen menestystekijänä (2006).

Mode of Delivery / Planned Learning Activities and Teaching Methods

e-learning

Assessment Methods

Exercises and projectwork. Numeric scale (0-5).


Back