Process Management
| Structure Type: | Study unit |
|---|---|
| Code: | TLV9013 |
| Type: | Optional / x |
| Curriculum: | H-VV 2007 |
| Level: | Continuing Education etc. |
| Credits: | 3 cr |
| Responsible Teacher: | Björkman, Päivi |
| Language of Instruction: | Finnish |
Learning Outcomes
The student gets familiar with the processes in a company and finds the key processes. Others processes can be outsourced. She understands the benefits and risks with outsourcing and partnerships and knows how to choose and develop partnerships.
Student's Workload
scheduled studies 40 h, autonomous studies 40 h
Prerequisites / Recommended Optional Courses
none
Contents
management in a company, developing and outsourcing processes, partnership, contracts
Recommended or Required Reading and Other Learning Resources/Tools
Kiiskinen, S., Linkoaho, A., Santala, R. Prosessien johtaminen ja ulkoistaminen. WS Bookwell Oy. Porvoo 2002.
artcles
Mode of Delivery / Planned Learning Activities and Teaching Methods
lectures, discursions and exam 40 h
autonomous studies 40 h
Assessment Criteria
1: The student recognizes different processes in the company. She can describe how process organisation works. The student knows what outsourcing means, what benefits and risks it provides.
3: as in 1 and the student can conclude what processes should be outsourced and how to choose the partners. She can conclude criterious for the choice of the outsourced function.
5: The student understands the whole process of producing value chains from the construction of the company to managing the partnerships. She finds the possibilities for nes business opportunities in the growing outsourcing industry.
Assessment Methods
exam 100 %, numerous 0-5