Travel Agency Services and Booking Systems
| Rakennetyyppi: | Opintojakso |
|---|---|
| Koodi: | RBA0302 |
| Tyyppi: | Pakollinen / Perusopinnot |
| OPS: | R-TRB 2011 |
| Taso: | Restonomi (AMK) |
| Opiskeluvuosi: | 1 (2011-2012) |
| Laajuus: | 3 op |
| Vastuuopettaja: | Kuivila, Raimo |
| Opetuskieli: | Englanti |
Toteutukset lukuvuonna 2011-2012
| Tot. | Opiskeluaika | Opettaja(t) | Kieli | Ilmoittautuminen |
|---|---|---|---|---|
| 7 | 5.3.2012 – 25.5.2012 | Raimo Kuivila | Englanti | 13.2.2012 – 11.3.2012 |
Osaamistavoitteet
The student knows the importance of travel agencies as a distribution channel for tourism products and gets familiar with booking systems used in travel agencies.
Opiskelijan työmäärä
Total work load: 81
-of which scheduled studies 40
-Of which autonomous / independent studies 41
- Learning assignments, preparation for exam
Edeltävät opinnot / Suositellut valinnaiset opinnot
No
Sisältö
Structure of travel agency services as a business. Basics of Amadeus Pro Tempo. Timetables from various sources.
Opiskelumateriaali
- Syratt, G. Archer, J. (2003) Manual of Travel Agency Practice. Butterworth Heinemann.
Opetusmuoto / Opetusmenetelmät
Conceptualization of a general view, interactive questioning, interactive lectures, exercises, computer-based learning.
Arviointikriteerit
Grade 5
The student is able to evaluate, categorize, explain and argument characteristics and concepts related to Travel Agency services. The student is able to comprehensively utilize reservations systems to create new solutions according to customer needs.
Grade 3
The student is able to apply the main characteristics and concepts within Travel Agency services in the right situation and is also able to apply customer-orientation into use the of reservation systems.
Grade 1
Recognizes the main characteristics and concepts within Travel Agency services and is able to use basic functions of reservation systems.
Arviointimenetelmät
Numeric scale is used (0-5).
Active participation, individual practice and examination.