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Etusivu > Arkistoidut koulutukset > Tourism (R-TRB) > 2009 > Vuosi 1 > Travel Agency Services and Booking Systems (RBA0302)

Travel Agency Services and Booking Systems

Rakennetyyppi: Opintojakso
Koodi: RBA0302
Tyyppi: Pakollinen / Perusopinnot
OPS: R-TRB 2009
Taso: Restonomi (AMK)
Opiskeluvuosi: 1 (2009-2010)
Laajuus: 3 op
Vastuuopettaja: Kuivila, Raimo
Opetuskieli: Englanti

Toteutukset lukuvuonna 2009-2010

Tot.OpiskeluaikaOpettaja(t)KieliIlmoittautuminen
58.3.2010 – 29.5.2010Raimo KuivilaEnglanti15.2.2010 – 14.3.2010

Osaamistavoitteet

The student knows the importance of travel agencies as a distribution channel for tourism products and gets familiar with booking systems used in travel agencies.

Opiskelijan työmäärä

Total work load: 81
-of which scheduled studies 40
-Of which autonomous / independent studies 41
- Learning assignments, preparation for exam

Edeltävät opinnot / Suositellut valinnaiset opinnot

No

Sisältö

Structure of travel agency services as a business. Basics of Amadeus Pro Tempo. Timetables from various sources.

Opiskelumateriaali

- Syratt, G. Archer, J. (2003) Manual of Travel Agency Practice. Butterworth Heinemann.

Opetusmuoto / Opetusmenetelmät

Conceptualization of a general view, interactive questioning, interactive lectures, exercises, computer-based learning.

Arviointikriteerit

Grade 5

The student is able to evaluate, categorize, explain and argument characteristics and concepts related to Travel Agency services. The student is able to comprehensively utilize reservations systems to create new solutions according to customer needs.


Grade 3

The student is able to apply the main characteristics and concepts within Travel Agency services in the right situation and is also able to apply customer-orientation into use the of reservation systems.


Grade 1

Recognizes the main characteristics and concepts within Travel Agency services and is able to use basic functions of reservation systems.

Arviointimenetelmät

Numeric scale is used (0-5).
Active participation, individual practice and examination.


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