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Service and Innovation Management

Structure Type: Study module
Code: TLYS1300
Type: Compulsory / Professional Studies
Curriculum: TLY 2015
Level: Master of Business Administration
Credits: 15 cr
Responsible Teacher: Virtanen, Henrik
Language of Instruction: Finnish

Learning Outcomes

The student understands the possibilities and challenges of service and innovation management. The student understands the service logic in business managment and gets a readiness to evaluate service management and develop service management from a teorethical and practical point of view. The student deepens his or her knowledge of methods on how to develop products and services.

Courses:
Innovativeness as a possibility for companies (5 cu)
Services-based business management (5 cu)
Development of service organizations (5 cu)
Optional studies (10 cu)


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