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Communication and Interaction Skills

Structure Type: Study unit
Code: TLTP0304
Type: Compulsory / Basic Studies
Curriculum: LT 2014 / 2015 / 2016 / 2017 / 2018 / 2019 / 2020
T-LT 2010 / 2010V / 2011 / 2011V / 2012 / 2012V / 2013
T-TK 2013
TK 2014 / 2015 / 2016 / 2017 / 2018 / 2019 / 2020 / 2021
Level: Bachelor of Business Administration
Year of Study: 1 / 2 (2011-2012 / 2012-2013 / 2013-2014 / 2014-2015 / 2015-2016 / 2016-2017 / 2017-2018 / 2018-2019 / 2019-2020 / 2020-2021 / 2021-2022 / 2022-2023)
Credits: 2 cr
Responsible Teacher: Liedes, Pia
Language of Instruction: Finnish

Courses

Impl.Group(s)Study TimeTeacher(s)LanguageEnrolment
1 2011-08-29 – 2011-12-30Marianne WaltermannFinnish2011-08-19 – 2011-09-04
2T-LT-2O2011-08-29 – 2011-12-30Marianne WaltermannFinnish2011-08-19 – 2011-09-04
3T-LT-2T2011-08-29 – 2011-12-30Pia LiedesFinnish2011-08-19 – 2011-09-04
4 2012-03-05 – 2012-04-27Marianne WaltermannFinnish2012-02-13 – 2012-03-11
5 2012-09-03 – 2012-12-21Marianne WaltermannFinnish2012-08-13 – 2012-09-07
6T-LT-2O2012-09-03 – 2012-12-21Marianne WaltermannFinnish2012-08-13 – 2012-09-07
7T-LT-2T2012-09-03 – 2012-12-21Pia LiedesFinnish2012-08-13 – 2012-09-07
8 2012-08-24 – 2012-12-21Marianne WaltermannFinnish2012-08-13 – 2012-09-07
9 2013-09-02 – 2013-12-20Pia LiedesFinnish2013-08-16 – 2013-09-13
10T-LT-2O2013-09-02 – 2013-12-20Marianne WaltermannFinnish2013-08-16 – 2013-09-13
11T-LT-2T2013-09-02 – 2013-12-20Pia LiedesFinnish2013-08-16 – 2013-09-13
12 2013-09-02 – 2013-12-20Pia LiedesFinnish2013-08-16 – 2013-09-13
13T-LT-2T2014-09-01 – 2014-12-19Pia LiedesFinnish2014-08-15 – 2014-09-14
14T-LT-3K2014-09-01 – 2014-12-19Pia LiedesFinnish2014-08-15 – 2014-09-14
15 2014-09-01 – 2014-12-19Pia LiedesFinnish2014-08-15 – 2014-09-14
16T-LT-2O2015-01-05 – 2015-04-30Marianne WaltermannFinnish2014-12-08 – 2015-03-02
18T-TK-3-22015-01-05 – 2015-04-30Pia LiedesFinnish2014-12-08 – 2015-01-12
19T-TK-3-12015-01-05 – 2015-04-30Pia LiedesFinnish2014-12-08 – 2015-01-12
20T-LT-3K2015-09-01 – 2015-12-18Marianne WaltermannFinnish2015-08-21 – 2015-09-13
21 2016-01-04 – 2016-04-29Pia LiedesFinnish2015-12-07 – 2016-01-10
22T-LT-2T2016-01-04 – 2016-04-29Pia LiedesFinnish2015-12-07 – 2016-01-10
23T-LT-2O2016-01-04 – 2016-04-29Pia LiedesFinnish2015-12-07 – 2016-01-10
24T-TK-2-22016-01-04 – 2016-04-29Pia LiedesFinnish2015-12-07 – 2016-01-10
25T-TK-2-12016-01-04 – 2016-04-29Pia LiedesFinnish2015-12-07 – 2016-01-10
26T-LT-3K2016-09-01 – 2016-12-31Marianne WaltermannFinnish2016-08-22 – 2016-09-19
27T-LT-2O2016-09-01 – 2016-12-31Pia LiedesFinnish2016-08-22 – 2016-09-19
28T-LT-2M2017-01-09 – 2017-04-29Pia LiedesFinnish2016-12-12 – 2017-01-16
29T-LT-2T2017-01-09 – 2017-04-29Pia LiedesFinnish2016-12-12 – 2017-01-16
30T-TK-2-22017-01-09 – 2017-04-29Pia LiedesFinnish2016-12-12 – 2017-01-16
31T-TK-2-12017-01-09 – 2017-04-29Pia LiedesFinnish2016-12-12 – 2017-01-16
32T-LT-3K2017-09-01 – 2017-12-22Pia LiedesFinnish2017-08-21 – 2017-09-18
33T-LT-2O2017-09-01 – 2017-12-22Pia LiedesFinnish2017-08-21 – 2017-09-18
35T-LT-2M2018-01-08 – 2018-04-27Pia LiedesFinnish2017-12-11 – 2018-01-15
36T-LT-2T2018-01-08 – 2018-04-27Pia LiedesFinnish2017-12-11 – 2018-01-15
37T-TK-2-1, T-TK-2-22018-01-08 – 2018-04-27Pia LiedesFinnish2017-12-11 – 2018-01-15
38T-LT-3K2018-08-31 – 2018-12-21Pia LiedesFinnish2018-08-20 – 2018-09-17
39T-LT-2O2018-08-31 – 2018-12-21Pia LiedesFinnish2018-08-20 – 2018-09-17
40T-LT-2M2019-01-07 – 2019-05-26Pia LiedesFinnish2018-12-10 – 2019-01-14
41T-LT-2T2019-01-07 – 2019-05-26Pia LiedesFinnish2018-12-10 – 2019-01-14
42T-TK-2-1, T-TK-2-22019-01-07 – 2019-05-26Pia LiedesFinnish2018-12-10 – 2019-01-14
43T-LT-2K2019-09-02 – 2019-12-22Pia LiedesFinnish2019-08-19 – 2019-09-09
44T-LT-2M2019-09-02 – 2019-12-22Pia LiedesFinnish2019-08-19 – 2019-09-09
45T-LT-2T2019-09-02 – 2019-12-22Pia LiedesFinnish2019-08-19 – 2019-09-09
46T-LT-2O2020-01-06 – 2020-05-24Pia LiedesFinnish2019-12-16 – 2020-01-14
47T-TK-2-1, T-TK-2-22020-01-06 – 2020-05-24Pia LiedesFinnish2019-12-16 – 2020-01-14
3001TK2019-2A, TK2019-2B2021-01-04 – 2021-05-02Pia LiedesFinnish2020-08-17 – 2021-01-10
3002LT2019-2K2020-08-24 – 2020-12-20Pia LiedesFinnish2020-08-17 – 2020-09-11
3003LT2019-2M2020-08-24 – 2020-12-20Pia LiedesFinnish2020-08-17 – 2020-09-11
3004LT2019-2O, LT2019-2T2020-08-24 – 2020-12-20Pia LiedesFinnish2020-08-17 – 2020-09-11
3006LT2020-2K2021-08-23 – 2021-12-19Henrik NiemeläFinnish2021-08-01 – 2021-09-06
3007LT2020-2M2021-08-23 – 2021-12-19Henrik NiemeläFinnish2021-08-01 – 2021-09-06
3008LT2020-2O, LT2020-2T2021-08-23 – 2021-12-19Henrik NiemeläFinnish2021-08-01 – 2021-09-06
3010TK2020-2A, TK2020-2B2022-01-03 – 2022-05-01Henrik NiemeläFinnish2021-12-01 – 2022-01-10
3011TK2021-2A, TK2021-2B2023-01-02 – 2023-04-30Leena JokinenFinnish2022-12-01 – 2023-01-10

The descriptions shown below are for the academic year: 2022-2023

Learning Outcomes

The student has sufficient oral and written skills to express her/himself in various situations of working life. He/she is able to produce documents, act in meetings and negotiations and express himself/herself various situations. Public presentations will be practised and improved by observing oneself and others.

Student's Workload

Total work load 54 h.
- scheduled 22 h.
- autonomous 32 h.
The assesment of student's own learning 1 h is included in contact lessons.

Prerequisites / Recommended Optional Courses

Tiedottava viestintä.

Contents

Non-verbal communication, persuasive communication, analysis of texts,team work, presentations.

Regional Impact

Oral communication skills taking into account the local business life.

Internationality

Awareness of cultural aspects in interaction and negotiations.

Recommended or Required Reading and Other Learning Resources/Tools

Informed by the lecturer.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, group and pair work, assignments, presentations.

Assessment Criteria

5=Is able to analyze and utilize versatile persuasive communication and interact appropriately and efficiently in working life situations. Is capable to analyze his/her own and others' communication skills.
3=Is able to analyze and utilize persuasive communication and interact appropriately in working life situations.
1=Is able to name persuasive communication and interact in working life situations.

Assessment Methods

Participation and presentations 50%, completed written assignments 50%. Numeric (0-5)

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