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Front Page > Current Education > Business Information Technology (TK) > 2020 > Year 2 > Communication and Interaction Skills (TLTP0304)

Communication and Interaction Skills

Structure Type: Study unit
Code: TLTP0304
Curriculum: TK 2020
Level: Bachelor of Business Administration
Year of Study: 2 (2021-2022)
Semester: Spring
Credits: 2 cr
Responsible Teacher: Liedes, Pia
Language of Instruction: Finnish

Courses During the Academic Year 2021-2022

Impl.Group(s)Study TimeTeacher(s)LanguageEnrolment
3006LT2020-2K2021-08-23 – 2021-12-19Henrik NiemeläFinnish2021-08-01 – 2021-09-06
3007LT2020-2M2021-08-23 – 2021-12-19Henrik NiemeläFinnish2021-08-01 – 2021-09-06
3008LT2020-2O, LT2020-2T2021-08-23 – 2021-12-19Henrik NiemeläFinnish2021-08-01 – 2021-09-06
3010TK2020-2A, TK2020-2B2022-01-03 – 2022-05-01Henrik NiemeläFinnish2021-12-01 – 2022-01-10

Learning Outcomes

The student has sufficient oral and written skills to express her/himself in various situations of working life. He/she is able to produce documents, act in meetings and negotiations and express himself/herself various situations. Public presentations will be practised and improved by observing oneself and others.

Student's Workload

Total work load 54 h.
- scheduled 22 h.
- autonomous 32 h.
The assesment of student's own learning 1 h is included in contact lessons.

Prerequisites / Recommended Optional Courses

Tiedottava viestintä.


Non-verbal communication, persuasive communication, analysis of texts,team work, presentations.

Regional Impact

Oral communication skills taking into account the local business life.


Awareness of cultural aspects in interaction and negotiations.

Recommended or Required Reading and Other Learning Resources/Tools

Informed by the lecturer.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, group and pair work, assignments, presentations.

Assessment Criteria

5=Is able to analyze and utilize versatile persuasive communication and interact appropriately and efficiently in working life situations. Is capable to analyze his/her own and others' communication skills.
3=Is able to analyze and utilize persuasive communication and interact appropriately in working life situations.
1=Is able to name persuasive communication and interact in working life situations.

Assessment Methods

Participation and presentations 50%, completed written assignments 50%. Numeric (0-5)