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Front Page > Current Education > Business Information Technology (TK) > 2019 > Year 3 > ICT Sales Management (TTKA0905)

ICT Sales Management

Structure Type: Study unit
Code: TTKA0905
Type: Compulsory
Curriculum: TK 2019
Level: Bachelor of Business Administration
Year of Study: 3 (2021-2022)
Credits: 3 cr
Responsible Teacher: Malin, Timo
Language of Instruction: Finnish

Courses During the Academic Year 2021-2022

Impl.Group(s)Study TimeTeacher(s)LanguageEnrolment
3002TK2019-3A, TK2019-3B2022-01-03 – 2022-05-01Timo MalinFinnish2021-12-01 – 2022-01-10

Still need to take the course? See the courses during the academic year 2022-2023.

Learning Outcomes

The student is able to analyze the ICT company as a productive and manageable entity and understand the importance of knowledge, technology and know-how in ICT. Student masters the principles of sales and quality management in the ICT business and is able to analyze the company using the tools and methods of sales and quality management and understand the importance of the customer, the role of management and information management in the business. The student is familiar with the quality certifications of the industry, the means and methods of securing and managing the information.

Student's Workload

Total work load of the course: 80 h
- of which scheduled studies 27 h
- of which autonomous studies 53 h
The assesment of student's own learning 1 h is included in contact lessons.

Prerequisites / Recommended Optional Courses

No Prerequisites.

Contents

The course focuses on sales ICT management and quality management It include tools and methods of customer-focus, process management, management roles and quality management, quality certification, data security and management.

Internationality

Coursematerial in English

Recommended or Required Reading and Other Learning Resources/Tools

Altschuler, Max 2016. Hacking Sales. The Ultimate Playbook and Tool Guide to Building a High-Velocity Sales Machine. John Wiley & Sons.
- Other material provided by the lecturer.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, assignments, Cheduled reading proggram and presentations, poster exam

Assessment Criteria

5 = The student knows ICT sales and sales management (concepts, practices, and procedures) very well and are able to apply their knowledge in their own field sales management versatile.
3 = The student knows ICT sales and sales management concepts, practices and procedures well and are able to apply their knowledge in their own field sales management as well.
1 = The student knows ICT sales and sales management concepts, practices and methods.

Assessment Methods

Cheduled reading proggram and presentations 40%, Project work 40%, Poster exam 10%, Lesson work 10%


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