Communication and Interaction Skills
| Structure Type: | Study unit |
|---|---|
| Code: | TLTP0304 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | TK 2019 |
| Level: | Bachelor of Business Administration |
| Year of Study: | 2 (2020-2021) |
| Credits: | 2 cr |
| Responsible Teacher: | Liedes, Pia |
| Language of Instruction: | Finnish |
Courses During the Academic Year 2020-2021
| Impl. | Group(s) | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|---|
| 3001 | TK2019-2A, TK2019-2B | 2021-01-04 – 2021-05-02 | Pia Liedes | Finnish | 2020-08-17 – 2021-01-10 |
| 3002 | LT2019-2K | 2020-08-24 – 2020-12-20 | Pia Liedes | Finnish | 2020-08-17 – 2020-09-11 |
| 3003 | LT2019-2M | 2020-08-24 – 2020-12-20 | Pia Liedes | Finnish | 2020-08-17 – 2020-09-11 |
| 3004 | LT2019-2O, LT2019-2T | 2020-08-24 – 2020-12-20 | Pia Liedes | Finnish | 2020-08-17 – 2020-09-11 |
Still need to take the course? See the courses during the academic year 2022-2023.
Learning Outcomes
The student has sufficient oral and written skills to express her/himself in various situations of working life. He/she is able to produce documents, act in meetings and negotiations and express himself/herself various situations. Public presentations will be practised and improved by observing oneself and others.
Student's Workload
Total work load 54 h.
- scheduled 26 h.
- autonomous 28 h.
The assesment of student's own learning 1 h is included in contact lessons.
Prerequisites / Recommended Optional Courses
Tiedottava viestintä.
Contents
Non-verbal communication, persuasive communication, analysis of texts, presentations.
Regional Impact
Oral communication skills taking into account the local business life.
Internationality
Awareness of cultural aspects in interaction and negotiations.
Recommended or Required Reading and Other Learning Resources/Tools
Informed by the lecturer.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, group and pair work, assignments, presentations.
Assessment Criteria
5=Is able to analyze and utilize versatile persuasive communication and interact appropriately and efficiently in working life situations. Is capable to analyze his/her own and others' communication skills.
3=Is able to analyze and utilize persuasive communication and interact appropriately in working life situations.
1=Is able to name persuasive communication and interact in working life situations.
Assessment Methods
Participation and presentations 50%, completed written assignments 50%. Numeric (0-5)