Communication and Social Competence
| Structure Type: | Study module |
|---|---|
| Code: | TTKA0800 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | T-TK 2011V |
| Level: | Bachelor of Business Administration |
| Credits: | 12 cr |
| Responsible Teacher: | Lesonen, Raija |
| Language of Instruction: | Finnish |
Learning Outcomes
The student
- is capable of listening to others and communicating in writing, speech and visually using different communicative styles
- is able to function in the communicative and interactive situations typical of the field
- understands the principles of group and teamwork and is able to work together with others in multidiciplinary teams
- is able to utilise information and communications technology at one’s work
Student's Workload
Total work load of the cours: 81 h
- of which scheduled studies 39 h
- of which autonomous studies 41 h.
Prerequisites / Recommended Optional Courses
No prerequisites.
Contents
Identifying and developing of own interaction skills, the basis of professional interaction and communication, interaction between a
Writing process, texts and styles for different purposes, writing official documents
Oral communication, communication in different communities, group communication
Documents
Source literature as support for won text, thesis
Recommended or Required Reading and Other Learning Resources/Tools
Niemi, T., Nietosvuori, L. & Virikko, H. 2006. Hyvinvointialan viestintä. 1. p. Helsinki. Edita.
Other material given by the teacher.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, learning discussions, written and oral tasks, examination
Assessment Criteria
1 = The student understands the concept of communication and the significance of target-oriented communication, knows the basics of professional communication, is able to make work-related documents and knows the basics of scientific writing.
3 = The student also can describe and evaluate the level of his/her own communication and interaction skills, is able to make good work-related documents.
5 = The student can analyse the characteristics of professional communication, produce excellent work-related documents and has good presentation skills.
Assessment Methods
Active partcipation in contact hours, passing the exercise assignments, exam.