Quality Management
| Structure Type: | Study unit |
|---|---|
| Code: | TTA0305 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | T-TK 2010DT |
| Level: | Bachelor of Business Administration |
| Year of Study: | 3 (2012-2013) |
| Credits: | 3 cr |
| Responsible Teacher: | Rajala, Päivi |
| Language of Instruction: | Finnish |
Courses During the Academic Year 2012-2013
| Impl. | Group(s) | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|---|
| 9 | H-VV | 2012-09-03 – 2012-12-21 | Päivi Rajala | Finnish | 2012-08-13 – 2012-09-05 |
| 10 | T-TK-4DI | 2013-01-07 – 2013-04-26 | Päivi Rajala | Finnish | 2012-12-07 – 2013-01-07 |
Still need to take the course? See the courses during the academic year 2018-2019.
Learning Outcomes
At the end of the course the student will have an integral understanding of the quality control related to products and operations and the role played by quality in the profit making and the continuous operations of a company.
Student's Workload
Total work load of the course: 81 h, of which autonomous studies 81 h
The assesment of student's own learning 1 h is included in contact lessons.
Prerequisites / Recommended Optional Courses
No prerequisites.
Contents
The concepts and components of quality and management of quality. The role played by the management on customer, product, process and information. Quality control by means of quality systems and their use as basis for continuous development work. Integral quality during the product's life span, standards, quality competitions and importance of quality system and management for the company.
Recommended or Required Reading and Other Learning Resources/Tools
Olli Lecklin: Laatu yrityksen menestystekijänä (2006).
Mode of Delivery / Planned Learning Activities and Teaching Methods
Studies in e-Learning Environment 81 h.
Assessment Criteria
5= The student knows excellent the concepts and components of quality and management of quality. The student has shown excellent capability to put knowledge into practice.
3= The student knows the concepts and components of quality and management of quality. The student has shown capability to put knowledge into practice.
1 = The student has taken part in all of the lessons and is familiar with the concepts and components of quality and management of quality.
Assessment Methods
The student earns the grade for the course by completing applied exercises and practical tasks. The grades are numeric (0-5).