Communication and Interaction Skills
| Structure Type: | Study unit |
|---|---|
| Code: | TTP0302 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | T-TK 2010 |
| Level: | Bachelor of Business Administration |
| Year of Study: | 2 (2011-2012) |
| Credits: | 3 cr |
| Responsible Teacher: | Liedes, Pia |
| Language of Instruction: | Finnish |
Courses During the Academic Year 2011-2012
| Impl. | Group(s) | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|---|
| 10 | T-TK-3TH | 2012-01-09 – 2012-04-27 | Raija Lesonen | Finnish | 2011-12-07 – 2012-01-15 |
| 11 | T-TK-3DI | 2012-01-09 – 2012-04-27 | Raija Lesonen | Finnish | 2011-12-07 – 2012-01-15 |
| 12 | 2012-03-05 – 2012-05-25 | Marianne Waltermann | Finnish | 2012-02-13 – 2012-03-11 |
Learning Outcomes
The student has a sufficient knowledge of the target-oriented communication in companies and organisations. The student has skills to express her/himself in speaking and in writing in various situations of working life. S/he is able to write various documents, act at meetings and negotiations and express her/himself in various situations of working life. The student can pay attention to the quality when producing his/her own material. The student understands the significance of communication for the company/organisation and for her/his own work and is willing to improve her/his skills continuously. The student is familiar with the basics of scientific writing and learns how to write reports
Student's Workload
Total work load 81 h
- of which scheduled studies 39 h
- of which autonomous studies 41 h.
Prerequisites / Recommended Optional Courses
Informative Communication (Finnish).
Contents
Explanatory documents,instructions, communication of one's own professional field, reporting.Oral presentations, meetings and negotiations and related documents. Quality control of own produced material.
Recommended or Required Reading and Other Learning Resources/Tools
Lectures, assignments and material supplied by the teacher. Background material
Mattila, Heli ym. 2006. Viestinnän työkaluja AMK-opiskelijalle. WSOY (or similar).
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, pair and group work, independent studying, assigments. Workshops.
Assessment Criteria
1=Is able to name persuasive communication and interact in working life situations.
3=Is able to analyze and utilize persuasive communication and interact appropriately in working life situations.
5=Is able to analyze and utilize versatile persuasive communication and interact appropriately and efficiently in working life situations. Is capable to analyze his/her own and others' communication skills.
Assessment Methods
Participation in lectures, completed assignments and exam.