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Language within Administration

Structure Type: Study unit
Code: TLS4209
Type: Compulsory / Basic Studies
Curriculum: T-LT 2009
Level: Bachelor of Business Administration
Credits: 2 cr
Responsible Teacher: Waltermann, Marianne
Language of Instruction: Swedish

Courses

Impl.Group(s)Study TimeTeacher(s)LanguageEnrolment
3T-LT-2O2009-08-24 – 2009-10-24Marianne WaltermannSwedish2009-08-14 – 2009-09-06
4 2010-08-30 – 2010-10-22Marianne WaltermannSwedish2010-08-20 – 2010-09-05
5T-LT-2O2011-03-07 – 2011-04-29Marianne WaltermannSwedish2011-02-14 – 2011-03-13
6T-LT-2O2011-10-24 – 2011-12-23Marianne WaltermannSwedish2011-10-03 – 2011-10-30
7T-LT-2O2012-10-29 – 2012-12-21Marianne WaltermannSwedish2012-10-08 – 2012-10-29

Learning Outcomes

The studen knows the language used in administrations in the different situations.

The student understans the meaning of language for the administration, and the clients. The student is able to express her-himself in both finnish and swedish.

Student's Workload

Total work load of the course: 52 h
-wich of sceduled studies 26 h
wich of autonomous studies 24 h

Prerequisites / Recommended Optional Courses

Previous knowledges not required

Contents

The language used in administrations in Finland.

Communikation in customer service.

Recommended or Required Reading and Other Learning Resources/Tools

The Finnish Law.
Partly the same texts than in other courses for the program.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, project learning, self studies

Assessment Criteria

.
5.The student utilise theories, concepts and methods consistently in various situations in Administrational communication.
3. The student utilize essential concepts in single situations and as-signments and understand the theories on which the assignments are based in case of Admistrational communication
1.The student recognise and understand the essential theories, principles and methods in Administrational communication.

Assessment Methods

project report and the oral presentation. Numerical (1-5)

The project is 70% of the evaluation.


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