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Front Page > Archived Education > Business Information Technology (T-ITE) > 2011 > Year 3 > Quality Management (TDA0305)

Quality Management

Structure Type: Study unit
Code: TDA0305
Type: Compulsory / Professional Studies
Curriculum: T-ITE 2011
Level: Bachelor of Business Administration
Year of Study: 3 (2013-2014)
Credits: 3 cr
Responsible Teacher: Norrgård, Kenneth
Language of Instruction: Swedish

Courses During the Academic Year 2013-2014

Impl.Study TimeTeacher(s)LanguageEnrolment
82014-01-07 – 2014-05-30Kenneth NorrgårdSwedish2013-12-09 – 2014-01-10

Learning Outcomes

The student will gain an integral understanding of the quality control related to products and operations and the role played by quality in the profit making and the continuous operations of a company.

Student's Workload

Total work load of the course: 81 h
of which scheduled studies: 39 h
- of which autonomous studies: 42 h

Prerequisites / Recommended Optional Courses

None

Contents

The concepts and components of quality and the management of quality. The role played by the management on customer, product, process and information. Quality control by means of quality systems and their use as basis for continuous development work. Integral quality during the product's life span, standards, quality competitions and importance of quality system and management for the company.

Recommended or Required Reading and Other Learning Resources/Tools

Sandholm, L. 2001. Kvalitetsstyrning med totalkvalitet; verksamhetsutveckling med fokus på totalkvalitet. Studentlitteratur. Lund.
Eklund & Fernlund 1998. Programkonstruktion med kvalitet – projekthantering och ISO 9000. Studentlitteratur. Lund.
Lecture notes and other material handed by the teacher.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, assignments, project work, presentations and self studies.

Assessment Criteria

5
The student has activly taken part in the lectures and the discussions and has proven excellent understanding of quality management and is to a great extent able to apply learned issues in practice
3
The student has activelky taken part in the lectures and has through his/her studies showed good understanding of quality management and is able to apply learned issues in practice
1
The student has taken part in the lectures and showed that he/she understands the basics of quality management and is able to participate in discussions

Assessment Methods

Evaluation of the assignments, the project work and at the end a written examination (50 %).


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