Communication and Interaction Skills
| Structure Type: | Study unit |
|---|---|
| Code: | TDP0302 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | T-ITE 2009 |
| Level: | Bachelor of Business Administration |
| Year of Study: | 2 (2010-2011) |
| Credits: | 3 cr |
| Responsible Teacher: | Frank, Kristina |
| Language of Instruction: | Swedish |
Learning Outcomes
The student has a sufficient knowledge of the target-oriented communication in companies and organisations. The student has skills to express her/himself in speaking and in writing in various situations of working life. S/he is able to write various documents, act at meetings and negotiations and express her/himself in various situations of working life. The student understands the significance of communication for the company/organisation and for her/his own work and is willing to improve her/his skills continuously.
The student also prepares himself/herself for applying for a job.
The student is also familiar with the basics of scientific writing and reporting and prepares himself/herself for his/her thesis writing.
Student's Workload
Total work load 81 h
- scheduled studies 39 h.
- autonomous studies 42 h.
Prerequisites / Recommended Optional Courses
Informative Communication
Contents
Persuasive communication, presentations, nonverbal communication. Different documents and analysis of texts. Negotiations and related documents. Job application and CV.
Instructions for thesis. Analysing of theses.
Recommended or Required Reading and Other Learning Resources/Tools
- Østern, A-L. 1989. Tal- och uttryckspedagogik.
- Johannesson, K. 2001. Tala väl. Stockholm. Norstedts Förlag.
- Svenska språknämnden 2000. Svenska skrivregler.
Stockholm. Liber AB.
- Nyberg, Rainer 2000. Skriv vetenskapliga uppsatser och
avhandlingar med stöd av IT och Internet. 4 upplagan.
Lund. Studentlitteratur.
Other material is supplied by the teacher.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, pair and group work, presentations and independent studies.
Assessment Criteria
1=Is able to name persuasive communication and interact in working life situations.
3=Is able to analyze and utilize persuasive communication and interact appropriately in working life situations.
5=Is able to analyze and utilize versatile persuasive communication and interact appropriately and efficiently in working life situations. Is capable to analyze his/her own and others' communication skills.
Assessment Methods
Participation in lectures, completed assignments, interviews, discussions, negotiations and related documents, CV. Presentations and exam. Numeric (0-5).