Quality Management
| Structure Type: | Study unit |
|---|---|
| Code: | TDA0305 |
| Type: | Compulsory / Professional Studies |
| Curriculum: | T-ITE 2006 |
| Level: | Bachelor of Business Administration |
| Year of Study: | 4 (2009-2010) |
| Credits: | 3 cr |
| Responsible Teacher: | Norrgård, Kenneth |
| Language of Instruction: | Swedish |
Courses During the Academic Year 2009-2010
| Impl. | Group(s) | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|---|
| 3 | T-IT-4DA, T-IT-4DI | 2009-08-24 – 2009-12-19 | Sören Granlund | Swedish | 2009-08-14 – 2009-09-06 |
Learning Outcomes
The student will gain an integral understanding of the quality control related to products and operations and the role played by quality in the profit making and the continuous operations of a company.
Student's Workload
Total work load of the course: 81 h
of which scheduled studies: 39 h
- of which autonomous studies: 42 h
Prerequisites / Recommended Optional Courses
None
Contents
The concepts and components of quality and the management of quality. The role played by the management on customer, product, process and information. Quality control by means of quality systems and their use as basis for continuous development work. Integral quality during the product's life span, standards, quality competitions and importance of quality system and management for the company.
Recommended or Required Reading and Other Learning Resources/Tools
Sandholm, L. 2001. Kvalitetsstyrning med totalkvalitet; verksamhetsutveckling med fokus på totalkvalitet. Studentlitteratur. Lund.
Eklund & Fernlund 1998. Programkonstruktion med kvalitet – projekthantering och ISO 9000. Studentlitteratur. Lund.
Lecture notes and other material handed by the teacher.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, assignments, project work, presentations and self studies.
Assessment Criteria
5
The student has activly taken part in the lectures and the discussions and has proven excellent understanding of quality management and is to a great extent able to apply learned issues in practice
3
The student has activelky taken part in the lectures and has through his/her studies showed good understanding of quality management and is able to apply learned issues in practice
1
The student has taken part in the lectures and showed that he/she understands the basics of quality management and is able to participate in discussions
Assessment Methods
Evaluation of the assignments, the project work and at the end a written examination (50 %).