Management of service business
| Structure Type: | Study unit |
|---|---|
| Code: | SSYS1602 |
| Type: | Compulsory / Professional Studies |
| Curriculum: | SSY 2015 / 2016 / 2017 / 2018 / 2019 / 2020 / 2021 / 2022 / 2023 / 2024 |
| Level: | Master of Health Care / Master of Social Services |
| Year of Study: | 2 (2016-2017 / 2017-2018 / 2018-2019 / 2019-2020 / 2020-2021 / 2021-2022 / 2022-2023 / 2023-2024 / 2024-2025 / 2025-2026) |
| Credits: | 4 cr |
| Responsible Teacher: | Koskinen, Ossi / Uusi-Kakkuri, Piia |
| Language of Instruction: | Finnish |
Courses
| Impl. | Group(s) | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|---|
| 1 | S-SY-2Y | 2017-01-09 – 2017-06-02 | Ossi Koskinen | Finnish | 2016-12-12 – 2017-01-16 |
| 2 | S-SY-2Y | 2018-01-08 – 2018-06-01 | Ossi Koskinen | Finnish | 2017-12-11 – 2018-01-11 |
| 3 | S-SY-2Y | 2019-01-07 – 2019-06-02 | Ossi Koskinen | Finnish | 2018-12-10 – 2019-01-14 |
| 4 | S-SY-2Y | 2020-01-07 – 2020-05-24 | Ossi Koskinen | Finnish | 2019-12-16 – 2020-01-14 |
| 3002 | SSY2019-2Y | 2021-01-04 – 2021-06-06 | Ossi Koskinen | Finnish | 2020-08-17 – 2021-01-10 |
| 3003 | SSY2020-2Y | 2022-01-01 – 2022-07-31 | Ossi Koskinen, Piia Uusi-Kakkuri | Finnish | 2021-12-01 – 2022-01-10 |
| 3004 | SSY2021-2Y | 2023-01-01 – 2023-07-31 | Miro Koskenranta, Piia Uusi-Kakkuri | Finnish | 2022-12-01 – 2023-01-10 |
| 3005 | S-SY-2Y, SSY2022-2Y | 2024-01-01 – 2024-05-31 | Miro Koskenranta | Finnish | 2023-12-01 – 2024-01-12 |
| 3006 | SSY2022-2Y | 2025-03-03 – 2025-05-31 | Miro Koskenranta | Finnish |
The descriptions shown below are for the academic year: 2024-2025
Learning Outcomes
The student knows how to
- develop and manage social and health care service business
Student's Workload
Total work load of the course 54 h, of which scheduled studies 14 h and autonomous studies 40 h.
The assesment of student's own learning 1 h is included in contact lessons.
Contents
- Productization and price setting of products
- Eentrepreneurship
- Business plan
- Tendering of services and the purchaser-provider-models
Recommended or Required Reading and Other Learning Resources/Tools
Material pointed out by the lecturer
Mode of Delivery / Planned Learning Activities and Teaching Methods
Contact teaching, independent and guided network studies.
Assessment Criteria
Grade 1: The student
- Describes as an example the basic concepts in development and management of service business
Grade 3: The student
- Describes the basic concepts in development and management of service business processes and applies the knowledge in a familiar context
Grade 5: The student
- Describes analytically the development and management of service business processes and applies the knowledge in a new context