Management of service business
| Structure Type: | Study unit |
|---|---|
| Code: | SSYS1602 |
| Type: | Compulsory / Professional Studies |
| Curriculum: | SSY 2015 |
| Level: | Master of Health Care / Master of Social Services |
| Year of Study: | 2 (2016-2017) |
| Credits: | 4 cr |
| Responsible Teacher: | Koskinen, Ossi |
| Language of Instruction: | Finnish |
Courses During the Academic Year 2016-2017
| Impl. | Group(s) | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|---|
| 1 | S-SY-2Y | 2017-01-09 – 2017-06-02 | Ossi Koskinen | Finnish | 2016-12-12 – 2017-01-16 |
Still need to take the course? See the courses during the academic year 2018-2019.
Learning Outcomes
The student knows how to
- develop and manage social and health care service business
Student's Workload
Total work load of the course 54 h, of which scheduled studies 14 h and autonomous studies 40 h.
The assesment of student's own learning 1 h is included in contact lessons.
Contents
- Productization and price setting of products
- Eentrepreneurship
- Business plan
- Tendering of services and the purchaser-provider-models
Recommended or Required Reading and Other Learning Resources/Tools
Material pointed out by the lecturer
Mode of Delivery / Planned Learning Activities and Teaching Methods
Contact teaching, independent and guided network studies.
Assessment Criteria
Grade 1: The student
- Describes as an example the basic concepts in development and management of service business
Grade 3: The student
- Describes the basic concepts in development and management of service business processes and applies the knowledge in a familiar context
Grade 5: The student
- Describes analytically the development and management of service business processes and applies the knowledge in a new context