Development and quality management
| Structure Type: | Study unit |
|---|---|
| Code: | SAPA0703 |
| Curriculum: | SA 2018V / 2019 |
| Level: | Bachelor of Social Services |
| Year of Study: | 3 (2021 / 2021-2022) |
| Semester: | Autumn / Spring |
| Credits: | 3 cr |
| Responsible Teacher: | Bragge, Aira |
| Language of Instruction: | Finnish |
Courses During the Academic Year 2021-2022
| Impl. | Group(s) | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|---|
| 3003 | SA2018V-34K | 2021-08-01 – 2021-12-31 | Aira Bragge | Finnish | 2021-08-01 – 2021-09-06 |
| 3004 | SA2019-3A, SA2019-3B | 2022-01-01 – 2022-07-31 | Aira Bragge | Finnish | 2021-12-01 – 2022-01-10 |
Learning Outcomes
The student
- knows the central concepts of quality and development of actions
- gets acquainting to ERP system in social services
- knows how to analyze the functionality of the ERP system and the meaning of quality for the results of the working community and continuity of actions
Prerequisites / Recommended Optional Courses
Edeltävät, opetussuunnitelman mukaiset opintojaksot ja käytänännön harjoittelujaksot tulee olla suoritettuna.
Contents
- the central oncepts of quality
- ERP system
- quality management in social services
- risk analysis
- evidence-based practice
Assessment Criteria
Grade 1-2: the student knows
- the basics of quality and development of actions
- the central concepts of quality and development of actions
- illustrate the structure of ERP system
Grade 3-4: the student knows
- how to analyze the functionality of the ERP system of the field and meaning of quality for the results of the working community and continuity of actions
Grade 5: the student knows
- how to evaluate the functionality of the ERP system of the field to develop better ways of action
- how to act responsibly and is willing to participate in development of ERP system in the field