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Development and quality management

Structure Type: Study unit
Code: SAPA0703
Curriculum: SA 2018 / 2018V
Level: Bachelor of Social Services
Year of Study: 3 (2020-2021 / 2021)
Semester: Spring / Autumn
Credits: 3 cr
Responsible Teacher: Bragge, Aira
Language of Instruction: Finnish

Courses During the Year 2021

Impl.Group(s)Study TimeTeacher(s)LanguageEnrolment
3001SA2018-3A2021-01-04 – 2021-06-20Aira BraggeFinnish2020-08-17 – 2021-01-10
3002SA2018-3B2021-01-04 – 2021-06-20Aira BraggeFinnish2020-08-17 – 2021-01-10
3003SA2018V-34K2021-08-01 – 2021-12-31Aira BraggeFinnish2021-08-01 – 2021-09-06

Learning Outcomes

The student
- knows the central concepts of quality and development of actions
- gets acquainting to ERP system in social services
- knows how to analyze the functionality of the ERP system and the meaning of quality for the results of the working community and continuity of actions

Prerequisites / Recommended Optional Courses

Edeltävät, opetussuunnitelman mukaiset opintojaksot ja käytänännön harjoittelujaksot tulee olla suoritettuna.

Contents

- the central oncepts of quality
- ERP system
- quality management in social services
- risk analysis
- evidence-based practice

Assessment Criteria

Grade 1-2: the student knows
- the basics of quality and development of actions
- the central concepts of quality and development of actions
- illustrate the structure of ERP system

Grade 3-4: the student knows
- how to analyze the functionality of the ERP system of the field and meaning of quality for the results of the working community and continuity of actions

Grade 5: the student knows
- how to evaluate the functionality of the ERP system of the field to develop better ways of action
- how to act responsibly and is willing to participate in development of ERP system in the field


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