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Front Page > Current Education > Degree Programme in Social Services (SA) > 2021 > Year 1 > Communication Skills in Social and Health Care (SH00BC93)

Communication Skills in Social and Health Care

Structure Type: Study unit
Code: SH00BC93
Curriculum: SA 2021
Level: Bachelor of Social Services
Year of Study: 1 (2021-2022)
Semester: Autumn
Credits: 3 cr
Responsible Teacher: Liedes, Pia
Language of Instruction: Finnish

Courses During the Academic Year 2021-2022

Impl.Group(s)Study TimeTeacher(s)LanguageEnrolment
3001SA2021-1A2021-08-01 – 2021-12-31Maarit JänttiFinnish2021-08-01 – 2021-09-06
3002SA2021-1B2021-08-01 – 2021-12-31Maarit JänttiFinnish2021-08-01 – 2021-09-06
3003TH2021-1A2021-08-01 – 2021-12-31Pia LiedesFinnish2021-08-01 – 2021-09-06
3004SH2021-1A2021-08-01 – 2022-07-31Pia LiedesFinnish2021-08-01 – 2021-09-06
3005SH2021-1B2021-08-01 – 2022-07-31Pia LiedesFinnish2021-08-01 – 2021-09-06
3006SH2021-1CK, SH2021-1DK2021-12-30 – 2022-07-31Pia LiedesFinnish2021-12-01 – 2022-01-10
3008SH2021V-1K2022-01-04 – 2022-07-31Anne KytöläFinnish2021-12-01 – 2022-01-10
3009SH2021-1C2021-08-01 – 2022-07-31Pia LiedesFinnish2021-08-01 – 2021-09-06

Still need to take the course? See the courses during the academic year 2023-2024.

Learning Outcomes

The student is able to communicate professionally. The student is able to independently communicate and socially interact in Finnish .

Student's Workload

Total work load: 81 hrs, out of which
- scheduled lessons 26 hrs
- independent learning 55 hrs

The assesment of student's own learning 1 h is included in contact lessons.


-Goal oriented and context compatible communication
-Assertiveness in communication
-Identifying and developing interaction skills, oral communication
-Writing process, language planning, writing during the studies
-Texts and styles for different purposes: documents
-Use of source material to support one's writing.

Regional Impact

The student improves his/her communication skills for working life.

Recommended or Required Reading and Other Learning Resources/Tools

Roivas, M. & Karjalainen, A. 2013. Sosiaali- ja terveysalan viestintä. Edita.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, group and pair work, independent studying, assignments.

Assessment Criteria

Grade 5
The student
- can analyze and evaluate his/her own communication and interaction skills
- can produce excellent work-related documents
- can use different sources extensively.

Grade 3
The student
- can describe/evaluate his/her own communication and interaction skills
- can produce good work-related documents
- can use different sources.

Grade 1
The student
- can describe his/her own communication and interaction skills
- can produce work-related documents
- knows the basics of using different sources

Assessment Methods

Completed oral and written exercises and examination. Grading scale (0-5).