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Communication and Interaction

Structure Type: Study unit
Code: SSHP0104
Type: Compulsory / Basic Studies
Curriculum: S-SH 2012H
Level: Bachelor of Health Care
Credits: 6 cr
Responsible Teacher: Kalliokoski, Eija
Language of Instruction: Finnish

Learning Outcomes

The student understands the significance of communication and interaction and of target-oriented communication and can estimate and develop his/her own communication skills.

The student is aware of his own social interaction skills and identifies the development needs.
The student understands the starting points for the professional interaction and the central characteristics .

The student develops his/her skills to work in a professional care relationsship and in a collegial cooperation relationship.

The student understands the meaning of continuous developing of his/her social interaction skills

The student is able to write work-related documents.

The student can use sources as support of his own text. The student knows the basics of scientific writing and learns the principles of writing the bachelor´s thesis. The student knows how to make a reference in general and in particular to different source material.

The student can express himself in different working life situations and can draw up different documents. The student knows how to act in meetings and negotiations. The student understands the meaning of communication for his/her own work and wants to develop his/her own skills continuously.

Student's Workload

Total work load of the course 162 h
- of which lectures 80 h
- of which autonomous studies 82 h

Prerequisites / Recommended Optional Courses

no prerequisites

Contents

Identifying and developing of own interaction skills , the basis of professional interaction and communication,
Interaction between a patient/a client, family and nurse/the nurses
Elements of the professional care relation

Writing process, texts and styles for different purposes, writing official documents
Oral communication, communication in different communities, group communication,
negotiation and meeting skills, documents
source literature as support for own text, writing the bachelor´s thesis

Recommended or Required Reading and Other Learning Resources/Tools

Niemi,T., Nietosvuori,L. & Virikko, H.2006. hyvinvointialan viestintä. 1.p. Helsinki.Edita.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lecture, learning discussions, exercise, written tasks, oral tasks and examination.

Assessment Criteria

Grade 1

The student
- understands the concept of communication and the significande of target-oriented communication
- knows his/her own communication and interaction skills
- knows the basics and characteristics of professional communication
- is able to make work-related documents
- knows the basics of scientific writing/ writing the bachelor´s thesis



Grade 3
The student
- understands the concept of communication and the significance of target-oriented communication
- knows and can describe/ evaluate the level of his/her own communication and interaction skills
- knows and is able to categorize the basics and characteristics of professional communication
- is able to make good work-related documents
- knows the basics of scientific writing/ writing the bachelor´s thesis

Grade 5

The student
- is able to analyse and evaluate his/her own communication and interaction skills
- can analyse the basics and characteristics of professional communication
- is able to make excellent work-related documents
- is able to write scientific text and has good abilites and skills to write the bachelor´s thesi
- has good presentation skills and has the ability to develop his skills further

Assessment Methods

Participating in classes and lectures
Pass-grading on course assignments
Examination 4 h


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