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Front Page > Archived Education > Tourism (R-TR) > 2011 > Year 3 > Management of Service Business (RRP0205)

Management of Service Business

Structure Type: Study unit
Code: RRP0205
Type: Compulsory / Basic Studies
Curriculum: R-TR 2011
Level: Bachelor of Hospitality Management
Year of Study: 3 (2013-2014)
Credits: 3 cr
Responsible Teacher: Martin, Elina
Language of Instruction: Swedish

Learning Outcomes

The student will acquire readiness skills to act as a manager and developer of a service business.

Contents

Different aspects of management and the responsibility of a manager, organization structures, delegation of duties, motivating management, managing changes, feedback, teamwork and control of conflicts.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, study discussion, exercises.

Assessment Methods

Assignments and exercises. Numeric scale (0-5).


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