Informative Communication
| Structure Type: | Study unit |
|---|---|
| Code: | RRP0311 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | R-TR 2009 |
| Level: | Bachelor of Hospitality Management |
| Year of Study: | 1 (2009-2010) |
| Credits: | 2 cr |
| Responsible Teacher: | Frank, Kristina |
| Language of Instruction: | Swedish |
Courses During the Academic Year 2009-2010
| Impl. | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|
| 4 | 2009-10-26 – 2010-03-06 | Kristina Frank | Swedish | 2009-10-05 – 2009-11-01 |
Learning Outcomes
The student is familiar with the concept of communication and requirements regarding documents in business correspondence and informative communication. The student is able to produce documents which are appropriate in contents, form and language. The student internalises the purpose and significance of communication in working life.
Student's Workload
Total work load 54 h
- scheduled studies 26 h.
autonomous studies 28 h.
Prerequisites / Recommended Optional Courses
No prerequisites.
Contents
Basics of communication, informative documents used in working life and their layout, appropriate language usage, correctness of language and style. Reporting.
Recommended or Required Reading and Other Learning Resources/Tools
- Lehrer, S. 1998. Affärsbrev. Helsingfors. Utbildningsstyrelsen.
- Svenska språknämnden. 2000. Svenska skrivregler. Stockholm. Liber AB.
- Other material provided during lectures.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures 20 h, pair and group work 6 h, independent studies 28 h
Assessment Criteria
1=Understands the role of organizational communication. Produces basic texts in working lif
3=Understands the role of organizational communication. Produces texts of good quality used in working life and uses different styles according to situation and target group.
5=Understands and is able to apply and justify organizational communication. Produces texts of excellent quality used in working life and uses different styles according to situation and target group.
Assessment Methods
Active participation in contact teaching, completed assignments, report, exam. Numeric (0-5).