Management of Service Business
| Structure Type: | Study unit |
|---|---|
| Code: | RRP0205 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | R-TR 2009 |
| Level: | Bachelor of Hospitality Management |
| Year of Study: | 3 (2011-2012) |
| Credits: | 3 cr |
| Responsible Teacher: | Martin, Elina |
| Language of Instruction: | Swedish |
Learning Outcomes
The student will acquire readiness skills to act as a manager and developer of a service business.
Contents
Different aspects of management and the responsibility of a manager, organization structures, delegation of duties, motivating management, managing changes, feedback, teamwork and control of conflicts.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, study discussion, exercises.
Assessment Methods
Assignments and exercises. Numeric scale (0-5).