VAMK

Change language: Suomi

Front Page > Archived Education > Hotel and Restaurant Business (R-RB) > 2005 > Year 3 > Management of Service Business (RRP0205)

Management of Service Business

Structure Type: Study unit
Code: RRP0205
Type: Compulsory / Basic Studies
Curriculum: R-RB 2005
Level: Bachelor of Hospitality Management
Year of Study: 3 (2007-2008)
Credits: 3 cr
Responsible Teacher: Martin, Elina
Language of Instruction: Swedish

Learning Outcomes

The student will acquire readiness skills to act as a manager and developer of a service business.

Contents

Different aspects of management and the responsibility of a manager, organization structures, delegation of duties, motivating management, managing changes, feedback, teamwork and control of conflicts.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, study discussion, exercises.

Assessment Methods

Assignments and exercises. Numeric scale (0-5).


Back