Informative Communication
| Structure Type: | Study unit |
|---|---|
| Code: | RHP0311 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | R-MR 2010V |
| Level: | Bachelor of Hospitality Management |
| Year of Study: | 1 (2010-2011) |
| Credits: | 2 cr |
| Responsible Teacher: | Liedes, Pia |
| Language of Instruction: | Finnish |
Courses During the Academic Year 2010-2011
| Impl. | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|
| 9 | 2010-08-30 – 2010-12-17 | Pia Liedes | Finnish | 2010-08-20 – 2010-09-19 |
| 10 | 2010-10-25 – 2011-03-04 | Pia Liedes | Finnish | 2010-10-04 – 2010-10-29 |
Learning Outcomes
The student is familiar with business correspondence and the practices and media of informative communications. The student is able to produce documents which are appropriate in contents, form, style and language. The student internalises the purpose and significance of communication in working life.
Student's Workload
Total work load 54 h.
- scheduled 26 h.
- autonomous 28 h.
MR1V:
- scheduled 14 h.
- autonomous 40 h.
Prerequisites / Recommended Optional Courses
None.
Contents
Basics of business communication, channels of communication, communicative skills, documents used in working life and their layout, appropriate language usage, correctness of language and style.
Recommended or Required Reading and Other Learning Resources/Tools
Material supplied by the teacher.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures 14 h, exercises 8 h, exams 4 h independent studying and assignments 28 h.
Assessment Criteria
1=Understands the role of organizational communication. Produces basic text used in working life.
3=Understands the role of organizational communication. Produces basic text used in working life and uses styles according to situation and target group.
5=Understands and is able to apply and justify organizational communication. Produces good quality text used in working life and uses styles according to situation and target group in excellent Finnish.
Assessment Methods
Participation in exercises, completed assignments 20%, exam 80%. Numeric (0-5)