Communication and Interaction Skills
| Structure Type: | A part of a study unit |
|---|---|
| Code: | RHP0312A |
| Type: | Compulsory / Basic Studies |
| Curriculum: | R-MR 2008V |
| Level: | Bachelor of Hospitality Management |
| Year of Study: | 2 (2009-2010) |
| Credits: | 2 cr |
| Responsible Teacher: | Martin, Elina |
| Language of Instruction: | Finnish |
Courses During the Academic Year 2009-2010
| Impl. | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|
| 5 | 2010-01-04 – 2010-05-01 | Pia Liedes | Finnish | 2009-12-07 – 2010-01-10 |
| 6 | 2010-01-04 – 2010-05-29 | Pia Liedes | Finnish | 2009-12-07 – 2010-01-10 |
Learning Outcomes
The student has sufficient oral and written skills to express her/himself in various situations of working life. He/she is able to produce documents, act in meetings and negotiations and express himself/herself various situations. Public presentations will be practised and improved by observing oneself and others.
Contents
Non-verbal communication, persuasive communication, presentations.
Recommended or Required Reading and Other Learning Resources/Tools
Alajärvi ym. 2002. Työelämän viestintä. WSOY. Porvoo.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, independent studies, assignments.
Assessment Methods
Participation in contact teaching, completed assignments. Numeric 0-5.