English for Hospitality Studies
| Structure Type: | Study unit |
|---|---|
| Code: | RHP0314 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | R-MR 2008 |
| Level: | Bachelor of Hospitality Management |
| Credits: | 5 cr |
| Responsible Teacher: | Martin, Elina |
| Language of Instruction: | Finnish |
Courses
| Impl. | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|
| 1 | 2008-08-25 – 2009-05-02 | Ulla Piltti | Finnish | 2008-08-15 – 2008-09-07 |
Learning Outcomes
The student will achieve sufficient English language skills and communication skills needed for the studies and for the future career. The student is familiar with the characteristics of the different modes of communication and gets acquainted with the skills required for successful communication in professional life. The student has a positive attitude towards improving his/her English skills and communication skills and realises that this improvement is a continuous process for which the individual himself /herself is ultimately responsible. The student has the motivation for developing the communication skills and understands the importance of having good communication skills in working life. The student masters situations in which good skills in both oral and written communication are required.
Contents
Vocabulary and texts of hospitality industry, customer service situations, business writing.
Recommended or Required Reading and Other Learning Resources/Tools
Gullstén, K. Huff, K. 1999. Bubble and Squeak, English for Hospitality. WSOY. Current trade texts, dictionaries.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Supervised teaching, exercises, assignments, independent studies.
Assessment Methods
Active class participation, oral and written exercises, examination.