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Front Page > Archived Education > Hotel and Restaurant Business (R-HR) > 2007V > Year 2 > Communication and Interaction Skills (RHP0312A)

Communication and Interaction Skills

Structure Type: A part of a study unit
Code: RHP0312A
Type: Compulsory / Basic Studies
Curriculum: R-HR 2007V
Level: Bachelor of Hospitality Management
Year of Study: 2 (2008-2009)
Credits: 2 cr
Responsible Teacher: Martin, Elina
Language of Instruction: Finnish

Courses During the Academic Year 2008-2009

Impl.Study TimeTeacher(s)LanguageEnrolment
32009-01-05 – 2009-05-02Pia LiedesFinnish2008-12-08 – 2009-01-11
42009-01-05 – 2009-05-30Pia LiedesFinnish2008-12-08 – 2009-01-11

Learning Outcomes

The student has sufficient oral and written skills to express her/himself in various situations of working life. He/she is able to produce documents, act in meetings and negotiations and express himself/herself various situations. Public presentations will be practised and improved by observing oneself and others.

Contents

Non-verbal communication, persuasive communication, presentations.

Recommended or Required Reading and Other Learning Resources/Tools

Alajärvi ym. 2002. Työelämän viestintä. WSOY. Porvoo.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, independent studies, assignments.

Assessment Methods

Participation in contact teaching, completed assignments. Numeric 0-5.


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