Communication and Interaction Skills
| Structure Type: | A part of a study unit |
|---|---|
| Code: | RHP0312A |
| Type: | Compulsory / Basic Studies |
| Curriculum: | R-HR 2007 |
| Level: | Bachelor of Hospitality Management |
| Year of Study: | 2 (2008-2009) |
| Credits: | 2 cr |
| Responsible Teacher: | Martin, Elina |
| Language of Instruction: | Finnish |
Courses During the Academic Year 2008-2009
| Impl. | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|
| 3 | 2009-01-05 – 2009-05-02 | Pia Liedes | Finnish | 2008-12-08 – 2009-01-11 |
| 4 | 2009-01-05 – 2009-05-30 | Pia Liedes | Finnish | 2008-12-08 – 2009-01-11 |
Learning Outcomes
The student has sufficient oral and written skills to express her/himself in various situations of working life. He/she is able to produce documents, act in meetings and negotiations and express himself/herself various situations. Public presentations will be practised and improved by observing oneself and others.
Contents
Non-verbal communication, persuasive communication, presentations.
Recommended or Required Reading and Other Learning Resources/Tools
Alajärvi ym. 2002. Työelämän viestintä. WSOY. Porvoo.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, independent studies, assignments.
Assessment Methods
Participation in contact teaching, completed assignments. Numeric 0-5.