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Front Page > Archived Education > Hotel and Restaurant Business (R-HR) > 2006 > English for Hospitality Studies (RHP0314)

English for Hospitality Studies

Structure Type: Study unit
Code: RHP0314
Type: Compulsory / Basic Studies
Curriculum: R-HR 2006
Level: Bachelor of Hospitality Management
Credits: 5 cr
Responsible Teacher: Martin, Elina
Language of Instruction: Finnish

Courses

Impl.Study TimeTeacher(s)LanguageEnrolment
12008-08-25 – 2009-05-02Ulla PilttiFinnish2008-08-15 – 2008-09-07

Learning Outcomes

The student will achieve sufficient English language skills and communication skills needed for the studies and for the future career. The student is familiar with the characteristics of the different modes of communication and gets acquainted with the skills required for successful communication in professional life. The student has a positive attitude towards improving his/her English skills and communication skills and realises that this improvement is a continuous process for which the individual himself /herself is ultimately responsible. The student has the motivation for developing the communication skills and understands the importance of having good communication skills in working life. The student masters situations in which good skills in both oral and written communication are required.

Contents

Vocabulary and texts of hospitality industry, customer service situations, business writing.

Recommended or Required Reading and Other Learning Resources/Tools

Gullstén, K. – Huff, K. 1999. Bubble and Squeak, English for Hospitality. WSOY. Current trade texts, dictionaries.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Supervised teaching, exercises, assignments, independent studies.

Assessment Methods

Active class participation, oral and written exercises, examination.


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