Language within Administration
| Structure Type: | Study unit |
|---|---|
| Code: | TLS4209 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | LT 2015 |
| Level: | Bachelor of Business Administration |
| Year of Study: | 2 (2016-2017) |
| Credits: | 2 cr |
| Responsible Teacher: | Waltermann, Marianne |
| Language of Instruction: | Swedish |
Courses During the Academic Year 2016-2017
| Impl. | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|
| 11 | 2017-01-09 – 2017-04-29 | Eva Kottonen | Finnish | 2016-12-12 – 2017-01-16 |
Learning Outcomes
The studen knows the language used in administrations in the different situations.
The student understans the meaning of language for the administration, and the clients. The student is able to express her-himself in both finnish and swedish.
Student's Workload
Total work load of the course: 52 h
-wich of sceduled studies 26 h
wich of autonomous studies 24 h
Prerequisites / Recommended Optional Courses
Previous knowledges not required
Contents
The language used in administrations in Finland.
Communikation in customer service.
Recommended or Required Reading and Other Learning Resources/Tools
The Finnish Law.
Partly the same texts than in other courses for the program.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, project learning, self studies
Assessment Criteria
.
5.The student utilise theories, concepts and methods consistently in various situations in Administrational communication.
3. The student utilize essential concepts in single situations and as-signments and understand the theories on which the assignments are based in case of Admistrational communication
1.The student recognise and understand the essential theories, principles and methods in Administrational communication.
Assessment Methods
project report and the oral presentation. Numerical (1-5)
The project is 70% of the evaluation.