Quality Management
| Structure Type: | Study unit |
|---|---|
| Code: | IYTP0413 |
| Type: | Compulsory / Basic Studies |
| Curriculum: | I-YT 2010 |
| Level: | Bachelor of Engineering |
| Year of Study: | 4 (2013-2014) |
| Credits: | 3 cr |
| Responsible Teacher: | Niemelä, Riitta |
| Language of Instruction: | Finnish |
Courses During the Academic Year 2013-2014
| Impl. | Group(s) | Study Time | Teacher(s) | Language | Enrolment |
|---|---|---|---|---|---|
| 1 | I-YT-4N | 2013-09-02 – 2013-11-02 | Riitta Niemelä | Finnish | 2013-08-16 – 2013-09-13 |
Learning Outcomes
After the course the student will have an integral understanding on the principles of total quality control and management and ability to apply them. The student will be able to apply these principles in practical quality management work as part of a team. The student understands the importance of customer requirements and quality for the competitiveness of an organisation.
Student's Workload
Kokonaistyömäärä on 81 h, mistä työjärjestyksessä olevaa opiskelua 42 h.
Contents
The concepts and components of quality and management of quality. The quality management of customer, product, process and information. Quality control and continuous quality development work, standards, quality prices and importance of quality system and management for the organisation.
Recommended or Required Reading and Other Learning Resources/Tools
Olli Lecklin: Laatu yrityksen menestystekijänä (2006).
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures and exercises.
Assessment Criteria
Grade 1: The student knows those subjects of the course, which are necessary for the forthcoming studies and working life.
Grade 3: The student is well-abled to utilize the course contents.
Grade 5: The student is able to apply creatively the contents of the course.
Assessment Methods
Exam